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1- Travel's Contract
The contract concerning
the programs that are published here must be
considered regulated according to the
present general conditions.
The acceptance of the
bookings is subordinated to the availability
of places and is executed with consequent
conclusion of the contract, only from the
confirmation moment.
2- Documents for
Expatriation
No responsibility
competes to us for each and any damage
deriving to the traveler for the
impossibility to begin and/or go on trip if
it's due the lack or to irregularity of the
prescribed personal documents for
expatriation, (identity-card, passport..).
3- Variations of
Programs
We can replace the
vectors and hotels with other one with the
same characteristics in the case that it
becomes necessary for operative and other
reasonable causes. If after the departure We
aren't able to give an essential part of the
services, it will arrange alternative
solutions without supplements for the
traveler and if the performances will be of
inferior value in comparison to those which
had been programmed, the traveler will be
adequately refunded.
4- Recess and
Cancellations
Notice of cancellation is
required at least 30 working days prior to
arrival. From the 29th working day to the
16th, we will reserve the right to retain
half of the deposit. We will be unable to
make any refund from 15 working days, or
less, prior to arrival.
Please note that we will
retain $15 from any money refund due to
administrative costs
No refund will be granted
to participants who do not show up at
departure, or who are unable to embark on
the journey because of absent, invalid or
inadequate personal documents for leaving
the country or who decide not to carry on
with the journey. If at the start of or
during his or her stay, the traveller
notices objective discrepancies between the
service that was booked and the service
provided, s/he is kindly requested to inform
the travellers’ assistance department at the
number indicated on the travel documents
handed out at the time of departure; this
will help us to ensure constant improvements
to the service.
5- Substitution of
Bookings
A person who renounces
can be replaced by another one if we are
informed in writing within 15 working days
from the date fixed for the departure; if
there is no problem about the passport, the
pass, the sanitary certificates,
accommodations, services transport or
something that makes make impossible the
performance of the trip for another person.
Modifications are allowed
up till 30 working days prior to arrival ,
From the 29th working day to the 16th we
reserve the right to accept the modification
required or not , according to the
availability of rooms and services . We will
be unable to accept any booking change from
15 working days, or less, days prior to
arrival .
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